How prices are set
Simple cleans and call-outs are usually quoted by phone. Installations and multi-unit jobs get a site visit and written quote first, covering parts, labour and any access requirements found on the day.
Payment methods
We take cash on completion or bank transfer against invoice. No card details are collected on this site.
- Cash on completion
- Bank transfer against invoice
Invoicing
An invoice is issued on the day the work is completed, showing labour, parts and any materials used. Business clients on account terms receive invoices on agreed payment terms rather than on the day.
Deposits and materials
A deposit is requested for installations over 1500 pounds, usually 25 percent, to cover ordering units and materials ahead of the install date. No deposit is taken for cleaning, repair or call-out visits.
Late payment
Invoices not settled within the agreed term may be subject to a reminder and, if unresolved, a late payment charge in line with standard commercial terms.
Questions about this policy
Write to [email protected] or call +44 121 996 3475 during Mon-Fri 07:45-16:45, Sat 09:00-14:45. We answer every request within one business day.
- Merchant
- Airlume Services Ltd.
- Registered address
- 52 Bradford Street, Digbeth, Birmingham B5 6DR, United Kingdom
- [email protected]
- Phone
- +44 121 996 3475
- Working hours
- Mon-Fri 07:45-16:45, Sat 09:00-14:45
- Registration
- Company No. 16119217
Airlume